Business Process Change, Second Edition: A Guide for Business Managers and BPM and Six Sigma Professionals
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Business Process Management, Second Edition: Practical Guidelines to Successful Implementations
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Improving Performance: How to Manage the White Space in the Organization Chart (Jossey Bass Business and Management Series)
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What is Lean Six Sigma
Author: Michael L. George
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Handbook of Human Performance Technology, 3rd Edition
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Fundamentals of Performance Technology, Second Edition
Author: Darlene Van Tiem
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Human Competence: Engineering Worthy Performance (Essential Knowledge Resource)
Author: Thomas F. Gilbert
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Business Process Management: Practical Guidelines to Successful Implementations
Author: John Jeston
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Conquering Organizational Change: How to Succeed Where Most Companies Fail
Author: Pierre Mourier
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Business Process Change: A Manager's Guide to Improving, Redesigning, and Automating Processes (The Morgan Kaufmann Series in Data Management Systems)
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The Performance Consultant's Fieldbook: Tools and Techniques for Improving Organizations and People (Essential Knowledge Resource)
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Performance Consulting
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Performance Consulting: A Practical Guide for HR and Learning Professionals
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Performance Improvement Interventions : Enhancing People, Processes, and Organizations through Performance Technology
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The Value of Learning: How Organizations Capture Value and ROI and Translate It into Support, Improvement, and Funds
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Performance Based Evaluation: Tools and Techniques to Measure the Impact of Training
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How Organizations Work: Taking a Holistic Approach to Enterprise Health
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Performance Intervention Maps: 39 Strategies for Solving Your Organization's Problems
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Making an Impact: Building a Top-Performing Organization from the Bottom Up
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