Robert Jordan

J.K. Rowling

The Big Book of Leadership Games: Quick, Fun Activities to Improve Communication, Increase Productivity, and Bring Out the Best in Employees Author: Vasudha K. Deming Manufacturer: McGraw-Hill ListPrice: $25.00 Offer: $14.85	The Big Book of Customer Service Training Games (Big Book Series) Author: Peggy Carlaw Manufacturer: McGraw-Hill ListPrice: $24.95	Help Desk Manager`s Crash Course Author: Phil Gerbyshak Manufacturer: BookSurge Publishing ListPrice: $21.99 Offer: $21.99
Managing and Motivating Contact Center Employees : Tools and Techniques for Inspiring Outstanding Performance from Your Frontline Staff Author: Malcolm Carlaw Manufacturer: McGraw-Hill ListPrice: $34.95