ITIL® V3 - A Pocket Guide
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ITIL® 2011 Edition - A Pocket Guide
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TOGAFTM Version 9 - A Pocket Guide
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Architecture and Patterns for IT Service Management, Resource Planning, and Governance: Making Shoes for the Cobbler's Children, Second Edition
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TOGAF Version 9.1
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Foundations of ITIL V3
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A Guide to Service Desk Concepts
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Metrics for IT Service Management
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Contract and Commercial Management
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Enterprise Architecture at Work: Modelling, Communication and Analysis (The Enterprise Engineering Series)
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Implementing Metrics for It Service Management (ITSM Library) (ITSM Library Introduction Guide)
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TOGAF® Version 9.1 A Pocket Guide
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The Service Catalog (Best Practice)
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Implementing IT Governance: A Practical Guide to Global Best Practices in IT Management (Best Practice (Van Haren Publishing))
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TOGAF 9 Certified Study Guide
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Foundations of IT Service Management: based on ITIL (English version)
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ITIL Lifecycle Approach based on ITIL V3 - Five Management Guides
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Microsoft Operations Framework (MOF): A Pocket Guide
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TOGAF® 9 Foundation Study Guide 2nd Edition (Togaf Series)
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TOGAF® 9 Certified Study Guide - 2nd Edition
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