Robert Jordan
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Gabriele Piccoli
Top products - Gabriele Piccoli:
Information Systems for Managers: Texts and Cases
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Gabriele Piccoli
Manufacturer: Wiley
Offer: $98.20
Using information technology to improve customer service: Evaluating the impact of strategic opportunities (Working paper series)
Author:
Gabriele Piccoli
Manufacturer: Cornell University, Center for Hospitality Research
Making IT happen: The value of information systems research to the hospitality professional (Working paper series)
Author:
Gabriele Piccoli
Manufacturer: Cornell University, Center for Hospitality Research
Customer relationship management: A driver for change in the structure of the U.S. lodging industry (Working paper series)
Author:
Gabriele Piccoli
Manufacturer: Cornell University, Center for Hospitality Research
Customer relationship management--a driver for change in the structure of the U.S. lodging industry.(Customer Service): An article from: Cornell Hotel & Restaurant Administration Quarterly
Author:
Gabriele Piccoli
Manufacturer: Cornell University
ListPrice: $5.95
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The Customer-service Life Cycle: A Framework for Improving Customer Service through Information Technology.: An article from: Cornell Hotel & Restaurant Administration Quarterly
Author:
Gabriele Piccoli
Manufacturer: Cornell University
ListPrice: $5.95
Offer: $5.95
The value of academic research: in addition to its intrinsic value, information-system research builds insights for practitioners one step at a time.: ... Hotel & Restaurant Administration Quarterly
Author:
Gabriele Piccoli
Manufacturer: Cornell University
ListPrice: $5.95
Offer: $5.95
Web-site marketing for the tourism industry: Another view. (Web-Page Mining: Another Viewpoint).: An article from: Cornell Hotel & Restaurant Administration Quarterly
Author:
Gabriele Piccoli
Manufacturer: Cornell University
ListPrice: $5.95
Offer: $5.95
The customer service life cycle: A framework for internet use in support of customer service (Working paper series)
Author:
Gabriele Piccoli
Manufacturer: Cornell University, Center for Hospitality Research
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